Posts Tagged ‘Steve Jobs’

The Four Phases of Ipad Adoption (1) (1)

Saturday, September 4th, 2010
Steve Jobs while introducing the iPad in San F...
Image via Wikipedia

Remember when you first saw the web…? Whether it was a Star Trek page that listed every episode or a dot matrix print out of a naked woman…either way it was something really new in Norwich, Vt/Hanover, N.H. and we couldn’t get enough of it. I immersed myself in Tektronix screens and dotmatrix printers from when I was about eight until I pulled my head out of my iPad three hours ago and saw the striking similarities of web creation all over again only this time with most of the problems solved; portability, not hot to the touch with masses of loud whirring fans, privacy for data entry and storage and and…it’s instant-on. I can’t over-state how cool it is for a computer to come to life instantly and be happy to being searching at your beck and call. Oh Thank You! I’ve been waiting since I first ran a paper tape through a PDP-9 for a computer that at least kept up with my typing. The IBM Selectric still wins on that.

But the iPad, damn is it different. But like any new form of soon to be mass accepted computing it will go through these types of iterations only this time instead of ten to fifteen years it will happen in three. And in those next three years  you will see rocket ships of success and epic failures of old guard companies that couldn’t fathom the light-speed changes that will be thrust upon them by consumer demand and not by Apple‘s creation. Apple has merely created the chalk board. The people will sketch out the story. The wealth destruction will be massive and most company’s won’t see the bullet that hits them. And this comes from an entrepreneur who once started a newspaper company. I’d sooner  own BP’s marketing department. (just kidding)

1. Content creation and consumption. Apple has given us cool new tools to envision digital imagery and sound and space and all of the meta around and between. And the first period will be filled with Ginsbergian exploration as the the walls of this new space are defined and redefined. The content will be overflowing with coolness. Each day new apps filled with wonder, doing things that took us forever to accomplish before. But now not only will we fill our grocery lists quickly but now they will be styled by a brilliant UX person who knows that all dairy belongs together and that your family’s consumption is going to stay within a gallon of the previous week. Smart content, beautifully laid out will lead to page consumption rates that are are unheard of in the wild west of www3.

2. The engine behind the web is always community. People forget this too easily and believe that Moore’s law is an engineering principle relating to processor doubling. Instead it is a law about the power of what happen when at the end of a limitless number of keyboards….Whoopsie, I meant Metcalfe’s law. Those brainiacs are so fussy when you get it wrong. Metcalfe said something to the effect that the network is exponentially more powerful with each additional node. That’s a tough nut to swallow. It’s strains my brain to think that each new netbook in Alabama makes the Internet exponentially more powerful. But I probably didn’t understand the principle. I do believe that each time you attach wetware to the network (smart people) that are far faster, self-educating, adjustable, scalable and increases in strength and numbers forever, the webs power to change the world remains exponential.

The power of the web has always been community. It was sad to see Sun come so close, “the network is the computer”….no, no, no. The network with the people are the application. A computer is boring. An application is endlessly fascinating.

3. Transaction – It is inevitable when you make the largest marketplace people will trade. The platforms/stores/entities will evolve. Prices will come down, liquidity in the system will increase and our economy will move faster. A faster economy, is, as Adam Smith told us  a better and richer economy.

4. But then a beautiful thing will happen. The merchants, marketers, branders and the rest will be held at abeyance; based on the quality of what they have made. And products poorly made or poorly described through crappy images or “All your base are belong to us” cultural incoherency will fail. Because the indescribably beautiful collision of community and commerce will lead to the right product at the right time at the right price. Community content and endless honesty about quantity on hand and and review quality will make the good etailer succeed and the shoddy ones drift out of business like so many hot dog vendors who quietly spew salmonilla in the ally’s away from the light of honest commerce. People who have been trying to unethically garner the consumers dollars for years through the spam cannon of endless informercials will find it harder in the face of real-time customer generated content. Now the retailer is held to the highest standard…that of the collected wisdom of all customers. The age is here and it’s merely been helped along by Steve Jobs making computing more collaborative and communal and capable. Thanks Steve. We’ll do our best to live up to it.

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iPad and eCommerce- Finally a cash register for the individual

Wednesday, March 31st, 2010

(the iPad is) not nearly as good for creating stuff. On the other hand, it’s infinitely more convenient for consuming it” — Pogue In one sentence this anonymous scribe captured the essence of the iPad. It’s a consumer oriented cash generator with almost every form of payment waiting for you to join. We may well get out of this recession because Steve Jobs willed it to be.

One analyst just raised his 2010 sales number for the iPad to 8-10 million. Which is a ridiculous amount when you consider the category doesn’t exist yet. Which is silly for me to mention it’s not like the analysts spotted the housing crash, the dot com crash or any of the other eighty three recorded fiscal bubbles…but still, they are analysts and presumably they have more wisdom in their domain than I, so I listen.

But what I am guessing and feeling is that the iPad is going to revolutionize in a different way. The notion of personal browsing. That ecommerce+ will be at your fingertips  and it will be incredibly powerful. This is not a browser who’s history you have to wipe to keep corporate from reading it, but instead your own that you carry with you…history of all messages, commerce browsing, blogging, writing, photography. The iPad will be the window into your own lives and others.

Ecommerce only represents 6% of total commerce in the US…but it’s the fast growing segment  and will be for years to come. It is expected to grow 2% a year for the foreseeable future and that is without mobile factored in. The iPad will do an interesting thing in that it will help migrate those who have been resistant to ecommerce by way of a more friendly environment where commerce will, perhaps feel less threatening. So it will increasingly steal from the physical side of commerce. For the cognoscenti ecommerce will grow faster due to a deeper wallet share. Suddenly commerce that never would have happened over the web will be possible, be it the hot dog vendor or bike parts for a kick ass bike/community/commerce app. Those who comfortably spend on the web now will see their spending accelerate as the software grows to meet capabilities in the new hardware.

And in that way the iPad will work to combine the aspects of commerce that are already appealing with those of geo-tagging, nearest physical product, best price within five miles,  and much more to move a large percentage of wallet share to the web. So ecommerce will grow, again at a much faster rate than it has. And it will grow in new, unexpected places that get the distinct advantages of this format. For instance in-game digital product sales might well grow at an astonishing rate.

And Android will follow along with their impossible to beat “Better Than Free” model and slowly and they will own the lower pricepoints. Yet this is a market that is already proven, the $275 netbook is very desirable. Add in a touch screen and phenomenal OS and it will be a dream browser. The Tablet is here to stay. And so is the app. A web page is nonspecific brochureware for the dying 2000s and  an app is the perfect hyper-focused one purpose tool for which this generation was born to use.

High price-points will be Apple‘s as there is something luxurious in software and hardware designed together. But Android’s breadth of connectivity to massive data sets creates opportunities that I don’t have the brain power to imagine. Apple and Google do something that no other companies do, they create moments when the current and future exist at once. It’s this strange feeling, as if for a moment, we get a moment of living in the future just by way of a new product release. What a cool capability.

Tablets will not have to war for its share of computing. It will instead be the third form of computing and within 36 months the primary mode for ecommerce.We won’t stop using our laptops and desktops and we can’t give up our mobile phones.” The world never converges, it only diverges into more ways that we can stay in touch, buy, say hello, record our thoughts, support our existence.

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