John Bresee

“(the iPad is) not nearly as good for creating stuff. On the other hand, it’s infinitely more convenient for consuming it” — Pogue In one sentence this anonymous scribe captured the essence of the iPad. It’s a consumer oriented cash generator with almost every form of payment waiting for you to join. We may well get out of this recession because Steve Jobs willed it to be.

One analyst just raised his 2010 sales number for the iPad to 8-10 million. Which is a ridiculous amount when you consider the category doesn’t exist yet. Which is silly for me to mention it’s not like the analysts spotted the housing crash, the dot com crash or any of the other eighty three recorded fiscal bubbles…but still, they are analysts and presumably they have more wisdom in their domain than I, so I listen.

But what I am guessing and feeling is that the iPad is going to revolutionize in a different way. The notion of personal browsing. That ecommerce+ will be at your fingertips  and it will be incredibly powerful. This is not a browser who’s history you have to wipe to keep corporate from reading it, but instead your own that you carry with you…history of all messages, commerce browsing, blogging, writing, photography. The iPad will be the window into your own lives and others.

Ecommerce only represents 6% of total commerce in the US…but it’s the fast growing segment  and will be for years to come. It is expected to grow 2% a year for the foreseeable future and that is without mobile factored in. The iPad will do an interesting thing in that it will help migrate those who have been resistant to ecommerce by way of a more friendly environment where commerce will, perhaps feel less threatening. So it will increasingly steal from the physical side of commerce. For the cognoscenti ecommerce will grow faster due to a deeper wallet share. Suddenly commerce that never would have happened over the web will be possible, be it the hot dog vendor or bike parts for a kick ass bike/community/commerce app. Those who comfortably spend on the web now will see their spending accelerate as the software grows to meet capabilities in the new hardware.

And in that way the iPad will work to combine the aspects of commerce that are already appealing with those of geo-tagging, nearest physical product, best price within five miles,  and much more to move a large percentage of wallet share to the web. So ecommerce will grow, again at a much faster rate than it has. And it will grow in new, unexpected places that get the distinct advantages of this format. For instance in-game digital product sales might well grow at an astonishing rate.

And Android will follow along with their impossible to beat “Better Than Free” model and slowly and they will own the lower pricepoints. Yet this is a market that is already proven, the $275 netbook is very desirable. Add in a touch screen and phenomenal OS and it will be a dream browser. The Tablet is here to stay. And so is the app. A web page is nonspecific brochureware for the dying 2000s and  an app is the perfect hyper-focused one purpose tool for which this generation was born to use.

High price-points will be Apple‘s as there is something luxurious in software and hardware designed together. But Android’s breadth of connectivity to massive data sets creates opportunities that I don’t have the brain power to imagine. Apple and Google do something that no other companies do, they create moments when the current and future exist at once. It’s this strange feeling, as if for a moment, we get a moment of living in the future just by way of a new product release. What a cool capability.

Tablets will not have to war for its share of computing. It will instead be the third form of computing and within 36 months the primary mode for ecommerce.We won’t stop using our laptops and desktops and we can’t give up our mobile phones.” The world never converges, it only diverges into more ways that we can stay in touch, buy, say hello, record our thoughts, support our existence.

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As a relative newbie in much of the spam world I find myself Mayberry-like ignorant in the massively abusive world of bulletin board attackers. I naively ran my comments section on this blog, pretty open because nobody comes here but my son, who’s four and…only then when he’s sitting on my lap.

So I was surprised that 2,600 spammers were doing everything in their power to help the world get rich quick and do so with astonishing manly prowess. It took me about an hour to ding all the spammers and in doing so I lost the fifty excellent comments from my reader(s?).

And I then I started dorking around searching for a something that could handle the spam load without the word Barracuda in the title. I’m sure that there are many happy ‘Cuda users but it must be a world that is Windows 3.1 centric.

And then I found WP-SpamFree and it’s amazing. I have no idea how it works (first sign of a great product…it’s none of my business how you get rid of spammers, the less I kn0w the better) and yet it hums along dinging would be mass marketers left and right. I’ve rarely been so happy with a product. And this one was, I think, free or one of the many excellent flavors of open source that passes for free. Or maybe I’ll get a bill in 30 days, fine with me. Nice work over there at H6 Web Geek.

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Cool, Google’s new UI only shows 39 characters on the screen, including logo, TM and spaces. And I probably counted that wrong. Until you roll your mouse and then the regular UI reappears all Harry Potter and the Invisible Map style. Credit Veruus for pointing it out.

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At Backcountry.com the Gearheads have great latitude in resolving problems and doing whatever they can to make the customer happy. But this example is like no other I’ve ever seen. Follow the link to see the customers full post on her blog FoolsandSages.com. Here’s a small excerpt.

“After I placed my order, I sent their customer service folks a mail telling them how much we loved their site and asking for the shipping to be adjusted to reflect our original wish to combine shipping. I fully expected for them do graciously do so, but was absolutely not expecting the response I received:

‘Hi Andrea,

Thanks for contacting us at Steepandcheap.com.  We love you, too. We would marry you if you weren’t already married. And we weren’t a company, but rather a young shy boy lost in the throes of love, yea, a misty-eyed dreamer looking towards the future, still unscathed and unpolluted by the hardships of mid-adulthood. We would ask your housemaid to deliver white flowers to you, with an anonymous note that read “Heaven nor hell could provide me the joy and pain your approval or lack thereof might impose upon me.” Then, that very night at midnight we’d stand outside your window playing a love sonnet on the violin–a heartfelt ribbon of swaying notes and flittering string plucks. You could get out of bed and come to the balcony to listen. Instead of saying anything, you might drop a single white handkerchief slightly soaked with your tears.

But none of that could ever happen, so instead I just gave you a full refund on your shipping costs. I think it was like 8 bucks. Thanks for the love.’”

Wow…how unusual. Here’s her full post.  http://www.foolsandsages.com/2009/12/03/making-customer-service-fun-what-a-concept/

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“National Geographic Adventure will cease operations, it was announced today, a victim of the down economy and systemic changes in publishing. The final issue is December/January.”

Bummer. That about covers that. No need for me to do any clever editorializing. I’m sad to see it go; it’s been a solid bastion of true adventure journalism amongst the thick weeds of men’s magazine‘s that offer editorial breadth of a weightlifters glutes: Endless teasers which claim they can make any desired body part either grow or shrink, depending on the need.

Steve Casimiro was the west coast editor…a title that seemed odd for an adventure magazine that covered the globe. It didn’t seem the title stopped him from taking a bevy of hot models to Ibiza to test “30,40,50 SPF – We Tell You the Truth.”  Steve has lined up the finest jobs in the magazine world as the most well known editor of Powder magazine and the co-creator  and first editor (with Rob Story) of Bike magazine. Casimiro is a man who knows the soul of adventure. I’m hoping his next beat will be another great step in the life of one of the finest adventure writers and editors in the world. He’s also handy with the Cannon Snappy.

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The iPhone is the most beautiful design and business exercise I’ve ever seen. I am happily humbled by Apple for their vision and incredible operational excellence. They saw and created a future of which I hadn’t even dreamed. The iPhone set me free.

And yet…so did Compuserve in its day. Compuserve and the Mosaic browser let me run about the web as fast as my 14.4k modem would allow, from one Star Trek fan site to another. And it became both my vocation and avocation. The iPhone, ten years after I first started working on the mobile web finally delivered on the promise of the richness of the web combined with dynamic community and localization. Thank you Apple.

When we take our first timid steps in a new technology we seek safety, familiarity and comfort; and the iPhone delivers. It lets us safely download apps that have been approved and search around the well lit corners of the nice part of Internet town…but it’s a bit like a cruise ship. You can’t ever really get in trouble. It’s kinda fun for a while, but the captain never invites you up to steer it or do donuts with the thing. And eventually you want to see the whole ocean.

And the Droid…well, it’s like Netscape 1.0. It crashes more than I did in high school, which is to say, a lot. And it lets you get the full unfettered internet, location and community access. Want to download an app that steals your private data…go ahead. Want to download an app that instantly violates federal wiretapping statutes…it’s one click. Seeking something really unsavory, it exists or is in development right now. I don’t even dare to imagine the things that are to come.

The world of Adult entertainment has often been the north star of the internet, showing us where web business is going. Take a look at the origins of most video streaming software or even internet traffic tracking companies.

And trust me, the iPhone’s bevy of bikini girl apps is really not going to satisfy the seemingly insatiable cultural appetite for prurient content. And in that part of the world the Droid wins hands down. The porn world has gotten a seat back in the game.

In the 90s Yahoo failed when it couldn’t keep up with the endless requests for sites to be added to its directory. It was excruciating to wait and see if your site would get accepted and practically business death if you weren’t. And Yahoo was unblinking as they ignored every request for information on how or whether you would get in. Even when they started charging $300 to get guaranteed placement it still didn’t really satisfy a webmasters desire for instant inclusion. Which is why DMOZ came about and eventually things like Wikipedia. The community does a better job policing massive amounts of content then a small group of censors with unclear by-rules.

And the four week wait for a developer to see if their efforts to fly in the Apple world just isn’t going to work. In the Web3.0 world we are being trained to expect real time in absolutely everything.

Android delivers the vicious one-two punch of instant inclusion and boundless content. And that is too mighty for Apple to beat. In the late 90s we ran as fast as we could from AOL into the arms of Earthlink and Comcast so that we could get the full web and not the pre-chewed variety. In 24 months or less the iPhone will be the choice of fussy Meerschaum pipe smoking ascot wearing professors and the rest of the world will be carrying Android 4.o phones that allow us full unfettered access to the world of content and applications.

It seems likely that a wikipedia of applications will come to fruition with a community of trusted testers and a standards body run by the community will come about. And when we see that BBB of mobile web, we will find trust. Until then, buyer beware.

But it’s going to be a cool winding road getting there…filled with missteps, crashes and eventually government intervention.

And Google will become a bevy of little Googlets, split up by the privacy fear mongers. This is the coolest movie I’ve ever not seen and I can’t wait.

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It’s been a year full of challenge. A year rife with pain and growth. And as I set out hopeful to join my friends Raspberry and Blueberry for dinner I can’t help but reflect for what I am thankful:

• A son who didn’t let me sleep a wink last night but began the day by saying, “I love you all the world Dadou!”
• A friend who ignored tumult to invite me to his Thanksgiving dinner
• A business partner who supported me through a challenging year and who I hope I’ve done the same
• A company filled with the finest co-workers and people I’ve ever seen assembled in one place. I’m humbled every time I enter work by the sheer quality of the people. Backcountry.com is what professional means.
• A country that rewards innovation and allows two entrepreneurs to start Backcountry.com with $2,000 and grow it to what it has become.
• Co-workers who get so inspired that they go on to create their own empires in Avantlink, CamoFire.com and GearDigger.com to name just a few.
• Semi-retired co-founders like Christian Gennerman and Bob Merrill without whom we never could have built this company.
• Mentors like Jill Layfield, Scott Klossner, Kelly Phillipps, Dustin Robertson and many more who teach who I am, my many shortcomings and all and yet who I desire to be.
• A boss who is a mentor and yet not afraid to call it as he sees it.
• An ex-wife who retakes the phrase and turns it into a wonderful thing.
• Endless support and energy from Sara H and Lyndsey who show me what energy I would like to face the world with.
• And deep boundless friends who have been with me since I began accruing them at six and I never seem to stop.
• And a friend who doesn’t rush.

The humbling of 2009 never seems to stop but that is as it must be for now. Thanks to all who help me get back up and figure out yet another way to tackle a fresh set of problems. I have more to be thankful for since I turned toward lightness and away from the inexorable darkness that is available to us all. I wish you all a happy Thanksgiving.

2010 is already filled with more opportunity than I ever dreamed possible. I hope you all tear off a chunk.

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What I hadn’t realized when I got the Droid is that market economics don’t apply. You don’t have a customer in the Verizon store comparing the heft of the iPhone and the Droid and saying, “hey, nice, if worse comes to worse I could cudgel a would be attacker to death with this five pounds O’Droid.

What I mean is that people are so fooled by their wireless contracts or about the disinformation about network superiority or inferiority that they aren’t doing true comparison shopping. I picture Tina Turner, again from Mad Max saying to people at Verizon stores, “You know the story, Bust the Deal, Face the Wheel!”  And those people, white as ghosts from fear and from being relentless geeks with 80 plus hours a week of laptop tans, subsuming their will and instead of walking out the door and going and buying an easily superior product in the iPhone, instead saying, “what do you have that’s iPhone-ish?” I mean we all saw how Clark Griswold ended up with the coveted Family Truckster.

And that I get. After two years of pent up geek demand as they steadfastly didn’t give in to apple the Verizon faithful are going to line up long and deep and keep the factories Wii busy for ages to come. And we will have an actual two horse race for a little while.

And so my believe is that la familia, mi cosa nostra…etc. have a super hit on their hands. The mafia like entities Verizon and Motorola coming together to craft a blood oath under a waxingg moon with the naive Google is laughably funny. If you’re Google. See the old men from Schaumberg will do okay but somehow Verizon got tricked into being a dumb pipe again. Ouch.

If you read the best article on the wireless landscape in years, by Bill Gurley, he espouses a notion of Less Than Free and it’s powerful. When you look at the Droid you see Google taggers hammered the place. You can’t take a morning constitutional without the Droid scouring google for words like loamy or brown. Google is so deeply integrated into the Droid that they have uncorked the largeest champagne bottle of clicks, searches and paid clicks since Bill Gross first invented this little idea at a company known as GoTo.com.

Well played Google. Y’seee Verizon and Motorola…they can dance this dance again with anyone they like. There are lots of hardward vendors. And Verizon your right to dip your toe in the click stream was the play…but you didn’t make it. You made like the record companies not knowing that Apple was using you to sell iPods and create an ecosystem. And now Google has played the telcos in order to lift the cap off of their market cap. Double in 24-36 months. Nice work Sergey, Nice Larry.

Lets see how well you play the trust busters when the game next changes. B-Gates is still ahead of you there.

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Here’s a video about how we used to market at Backcountry.com circa 2007.  It’s kind of a B- performance. Sorry. There is some good data in here though:

This is a link that may or may not work to a speech to a BYU entrepreneurship class circa 2007.

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Wow. When Goliath finally decides to step up and kill David you expect some fireworks. I mean Motorola isn’t exactly new at cell phones. They practically invented the Bat phone and those huge things that Crocket and Tubbs lugged around on ‘Vice. So when Google and Verizon and Motorola teamed up for the wireless Malachi Crunch I expected something really cool. Unfortunately the first go round with it suggests that it kinda sucks.

I remember my two year-old son was able to operate my iPhone and unlock it on his own. He was quickly navigating through the interface without any help. I was able to make the iPhone work without resorting to a manual. I was annoyed by the touch screen typing but I got used to it in a few weeks. Already I’m jonesing for my touch screen QWERTY. The Droid is confusing and awkward and lacks, well, UI. As the CTO at my company often says, “soft is hard”. And boy the User Interface just plain stumps someone with my room temperature IQ.

The hardware is okay. The flash on the camera is nice and the speaker is better. There’s a nice use of vibration/haptics in the interface that  I like. And it’s got a nice heft to it so when I finally get annoyed enough it’ll go clear through the window as opposed to bouncing off as the iPhone might.

I will say it’s better. The iPhone has forced the rest of the world to raise the level of their game. But all you Verizonites who can’t seem to understand that it’s only about $100 to break your contract will be happier on the Droid than on the DOS like Blackberry. But it’s no iPhone. The droid is the Corvette of phones…which is nice if you’re into that kind of thing.

The game isn’t over.

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Ten years late mCommerce has arrived. Due to our convoluted quilt of 12 wireless technologies like the laughably bad TDMA (AT&Ts previous technology that could manage only eight calls per cell) we find ourselves arriving a decead after iMode revolutionized Japanese pop culture.

Apple‘s iPhone strategy has been the most beautiful business ramp in the history of technology. The OS is, despite some minor flaws, excellent. A year ago it became the one material possession I would save with me if there was a fire (pardon the duh factor of grabbing a phone). In the past my laptop was my most vital possession and yet quickly my iPhone has supplanted. Yet convergence is just as far in the distance as it ever was. I use my laptop just as many hours a day…it’s just the the iPhone has eaten up all the space that comes between. Even a pause in conversation is enough to have me idly unlocking the phone, considering a spin through the app store.  Divergence is alive and well as it always has been.

Much of the business world is still grappling with what kind of opportunity the iPhone really represents. Often the thinking goes that mCommerce should be like the Tommy Hilfiger web model. I believe that is the wrong tack, taking traditional eCommerce and just shrinking it to a smaller form factor.

What needs to exist is the notion mobile is leading us to a new model for computing that I’ll call for the moment, Better than Web.

Better Than Web is, well, just like it sounds. eTailing always runs a few years behind the content revolution and generally  also just doesn’t do things as beautifully. There isn’t an ecommerce site in the world that has anything like Facebook’s beautiful UI and phenomenally layered business logic. I dream of an eTailer that hits even 70 percent of the Facebook mark.

And in the world of Apps the gap between the A players and the eTailers is larger. I have yet to se

e an etail example using GPS, shared browsing, haptic interface, audio, accelerometer and more. With GPS, turn by turn navigation and some simple work Walmart could have every one of their store’s guide you through a real map your current stadium like store. Add a list function and it could walk you to each product you need while offering you coupons on nearby or similar items. Average cart could climb and time in store could go down. Need a clerk. Hit the big panic button and scan the bar code and have an instant call back…from the call center in Mumbai.

And for us rare pureplays the world just gets rosier. Show only reviews from my state, current location, in the last fifteen minutes, from my friends, etc. No longer need a person in Naples Florida be greeted by puffy down coats on the homepage. We could actually personalize. If it’s a ski site like ours and we’re able to track vertical skied in one day then we would know much better what skis to recommend.

Simply put, in eTailing your retail App better not be a slimmed down dimmer retail store with itty pictures that works in conjunction with your web site. It instead needs to be the next generation or etailing offer much much more. The move to dynamic localized and personalized content just moved up a few years. Ebay is averaging $89.95 per download in revenue and we haven’t even hit the holidays. Mobile is the future of etailing, duh. And Better Than Web is the future of mobile.

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1. What skills are important to becoming a writer for any form of periodical?
   1. The most important skill is the confidence to pick up the phone to call an editor, introduce yourself and ask for some work.
   2. Clear and concise article queries…and many of them. An editor should have the ability to choose between a wide variety of article ideas that are topical to the magazine’s mission.
2. I have read that a portfolio is important to maintain to be able to get jobs writing. Do you agree with this assessment? What other tools do you suggest?
   1. The most important tool is patience and persistence. Anyone with reasonable writing skills can get published in a national magazine with enough hard work.
   2. Portfolio…yeah, it’s important to see where a person has been published.
3. How do you recommend that someone gets their start writing and getting published?
   1. Choose a local media in which you would like to get published, study the front of the book “news” sections and other very small segments. Look for areas of the book that have items with fewer than 200 words. Study this area until you feel you understand what the focus is, and then write many articles for this section.
   2. Call the magazine/newspaper and find out who the editor for that section is.
   3. Submit your articles. Ask them for feedback. Continue submitting until they publish.
   4. All submissions should be printed double spaced, edited VERY CAREFULLY. One spelling error and you’re toast.
   5. Include a cover letter that states that you are submitting these “spec” articles and would appreciate any feedback you can get.
   6. Include copies of these articles on a burned CDROM in Microsoft Word.
   7. Throw in a bag of M&Ms with your package…bribery works and should not be overlooked.
4. How do you feel about writing on the Internet? Is it different, similar, easier, etc.?
   1. The Internet is an endless maw of mediocre content. They’ll publish anything. It’s a good way to get started but don’t expect to get paid.
5. What other forms of publications have you written for?
   1. Newsweek (paid insert for US Ski Team)
   2. Powder
   3. Bike
   4. Skier’s Journal (bahaha, I owned this. It’s not a real publishing coup. )
   5. Outside (it was short but they put my name on it)
   6. Utah Outdoors
   7. And a bunch of other mags I can think of t the moment. Lots of gravity oriented things. Most of ‘em are dead now.
6. What tips have you acquired through your experience writing?
   1. See above
7. What resources do you recommend for writing?
   1. Strunk and White
   2. Dictionary.com
   3. McDonalds

1. Has a piece of your work ever been rejected? If so, how do you deal with this? Do you use rejection as an aid to help critique your work, or ignore it? DO you see any value in it?
   1. Not that I can think of.
   2. Lots of aggressive editing and that can be hard. Sometimes the editor just doesn’t understand what you are trying to do.
2. Is there anything else that you feel is important to writing for a publication?
   1. Edit, edit again, edit again…then start all over. Every item that I published was edited at a minimum of 10 different times after we received it. There’s nothing an editor likes more than someone who takes the time to do their hard work. The cleaner the copy, the more likely you are to get published.
   2. Editors will change your work…don’t assume it’s for the worse, talk to the editor and try to understand why they made the changes.

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