Word Clouds

10 years of trying to become the best outdoor gear etailer (written in 2005)

Ten years ago we placed an order from our first vendors: one pair of Atomic Tourcap Light skis, one pieps 457 (pre opti-finder), Life-link probe poles…that’s all I can remember, but it may well have been our entire inventory for the first year. It was peaceful in those days; a man could put the answering machine on and tour in piece back then, knowing that no business would disturb him. Oh how it’s changed.

We began working on a t-shirt to commemorate this anniversary, something for those who have been part of the freight train…and we batted ideas around and one that seemed to stick was a word cloud, a collection of words that resonate with the people in the company, shaped like our venerable goat logo. Here are some of the words that made it and some that didn’t:

Glenn—the long suffering UPS driver who had to endure ever larger piles of gear going out the door. Sandy Brown—the sales rep who first took a gamble on us. Christian—the one man locomotive, don’t get in his way. Breezecom—the wireless network that occasionally connected us to the internet from the sticks of Heber, Utah. Rhett—who answered the phone when the Breezecom wouldn’t talk. ShopSite and BarneyBooks—you were so good to us when we were young, but as in all dysfunctional relationships, someone had to grow up. Patient partners—the enduring constancy of my partner who had the stick-to-itiveness to know that there would be light at the end of the tunnel. Sid Ewing—first developer, ‘nuff said. Spaletto/Lajoy/Uhland—there isn’t a golf swing amongst them, but good partners are hard to find so we’ll keep ‘em. Snake Creek—sucking two-stroke fumes at seven am from the company snowmobile on the way to the Backcountry.com private reserve. Grover—for his honest feedback. OR—for putting on a show in our back yards. Google—Sergey, Larry, nice work boys, we owe you one. Interchange—the hardest working open source platform in the business, why must you be so complex. Sara and Beth—who suffered and celebrated along with us. Dustin—who put up with my half-assed management style at three different companies. He has gear and ecommerce more deeply embedded in his DNA than any other man on the planet. Jeff Carter—who took our cold-call while at the Sundance Company and was visionary enough to see where we were going. Midnight server crashes, Hat in a Bag, Backcountry Bob(s), water filters, snow clogs, Suunto’s, Erin, trekking poles, SnowThug.com, SteakFry.com, bcstore.com, Axis41, Luther, WebSideStory, Cheryl, Sam, and on and on…too many words, memories, people.

Gearheads–the people who work at Backcountry.com, the people who wake up dreaming about gear, live for testing it, and have worked their butts off to make this the company that it is.

Gear Freaks of the world–For ten years we have fought to bring you the finest gear on the planet, describe it in an honest light-hearted way. Ship it to you faster than you thought possible and always, always treat you as we would like to be treated, with honesty and respect. Thanks for your faith.

The Wasatch Mountains—without our church none of this would have been possible.

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